Shipping & Delivery Policy
Eco Land Organic Lifestyle
Effective Date: 2026-08-06 | Last Updated: 2026-08-06
- Overview
We are committed to delivering your organic products safely and on time. This policy outlines our shipping procedures, delivery timeframes, and handling practices. - Delivery Coverage
We currently ship to all major cities across India. Delivery is available to most addresses within India, with specific delivery zones and timelines. - Shipping Charges
- Free shipping on orders above ₹500
- Shipping charges applicable for orders below ₹500 (calculated at checkout based on location)
- Express shipping options may be available at additional cost
- No charges for order cancellations
- Estimated Delivery Timeline
Standard Shipping:
- Metro cities (Delhi, Mumbai, Bangalore, Hyderabad): 2-3 business days
- Tier-1 cities: 3-5 business days
- Tier-2 and Tier-3 cities: 5-7 business days
Timelines are from order confirmation date (excluding weekends and public holidays). Delays may occur due to unforeseen circumstances.
- Order Processing Time
All orders are processed within 1 business day of payment confirmation. Orders placed after 5:00 PM IST will be processed the next business day. - Shipment Tracking
- You will receive a tracking link via email once your order is dispatched
- Tracking updates are available in real-time on our Website
- You can also track your shipment using the courier’s tracking number
- Delivery Address Requirements
- Please provide a complete and accurate delivery address
- Include apartment/flat number, building name, and landmark if applicable
- We deliver only to the address specified during checkout
- If the address is incorrect, please contact us immediately to update it
- Product Handling & Packaging
- All products are carefully packed to prevent damage during transit
- Organic products are packaged in food-safe, eco-friendly materials
- Temperature-sensitive products are handled with special care during monsoon and summer
- Packaging is designed to protect product quality and freshness
- Delayed or Non-Delivery
- If your order does not arrive within the estimated timeframe, please contact us at support@ecoland.co.in
- We will investigate the delay and provide updates
- If the package is lost in transit, we will arrange for a replacement or refund
- Claims for non-delivery must be filed within 7 days of the expected delivery date
- Damaged Products in Transit
- Inspect the package upon delivery and check for any damage
- If damaged, please refuse the delivery or note the damage on the courier receipt
- Contact us within 48 hours with photographic evidence
- We will arrange for a replacement or refund at no additional cost
- Return Shipping
- Return shipping instructions will be provided with your refund authorization
- Shipping charges for returns are non-refundable unless the return is due to our error or product defect
- Please use only the provided return address to avoid any delivery issues
- Special Delivery Requests
For special delivery requests (hold for collection, specific delivery time, etc.), please contact us at support@ecoland.co.in at least 24 hours before delivery. - Contact Us for Shipping Inquiries
For shipping and delivery inquiries, please contact:
Eco Land Organic Lifestyle
Email: support@ecoland.co.in
Phone: +91 8971620369
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM IST