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Returns & Refund Policy

Eco Land Organic Lifestyle
Effective Date: 2026-08-06 | Last Updated: 2026-08-06

  1. Overview
    At Eco Land Organic Lifestyle, we stand behind the quality of our products. If you are not satisfied with your purchase, we offer a hassle-free returns and refund process within the specified timeframe.
  2. Return Window
    You may return unused, unopened products within 7 days of delivery for a full refund. Returns received after this period will not be accepted.
  3. Eligibility for Return
    Products must meet the following conditions to be eligible for return:
  • Product is unused and unopened
  • Product packaging is intact and undamaged
  • Original invoice/receipt is provided
  • Product does not show signs of usage or tampering
  • All labels and certifications are intact
  • Product is returned in original packaging
  1. Non-Returnable Items
    The following items cannot be returned:
  • Opened or partially used products
  • Products without original packaging
  • Custom or special orders
  • Products purchased during promotional/clearance sales (unless defective)
  • Items outside the 7-day return window
  1. How to Initiate a Return
    To initiate a return:
  2. Contact us at support@ecoland.co.in with your order number and reason for return
  3. We will provide you with return shipping instructions
  4. Pack the product securely and ship to the provided address
  5. Include the original invoice inside the package
  6. Once received and inspected, we will process your refund
  7. Refund Processing
    Upon receipt and inspection of returned items:
  • We will verify the condition of the product
  • Refunds will be processed within 5-7 business days
  • Refund will be credited to the original payment method
  • Shipping charges are non-refundable unless the return is due to our error or product defect
  1. Defective or Damaged Products
    If you receive a defective or damaged product, please notify us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or full refund at no additional cost.
  2. Contact Us
    For return inquiries, please contact:
    Eco Land Organic Lifestyle
    Email: support@ecoland.co.in
    Phone: +91 8971620369
    Business Hours: Monday to Friday, 9:00 AM – 6:00 PM IST